All purchases made through our website are final. Gift cards are non-refundable and non-returnable. However, if a gift card you purchased is defective or does not function properly, we reserve the right, at our sole discretion, to replace it with a new gift card or provide a credit of equivalent value for use on our website.
If you experience issues receiving or using our products, or if you have any questions regarding your order, please contact us at support@japan-codes.com. We are committed to assisting you promptly.